3.0 Star Property Near Downtown Cumberland Historic District
Count on Us is Wyndham's new long term, multi-faceted plan to provide enhanced health and safety measures across all brands. The initiative includes enhanced cleaning and disinfection of guestrooms and public spaces. Wyndham is developing a series of industry best practices and standards focusing on enhanced hotel cleaning practices, social interactions, and workplace protocols.
Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.
Verified Reviews of Ramada by Wyndham Cumberland Downtown
Below are the verified reviews from guests that we have booked recently:
"Roomy and comfortable!"
Overall Score4.0/5
Had just finished a 150 mile bicycle ride. The room was clean, cool and roomy.
Patricia K. (Individual traveler, booked 1 room), from
21-Jun-2022 Verified Review, stayed from Thu Jun 02 to Fri Jun 03 2022 at a $103.99 average nightly rate.
"Better breakfast would up my rating."
Overall Score3.0/5
The breakfast was NOT GOOD. No hot water for tea, hard boiled eggs were old.
Howard K. (Individual traveler, booked 1 room), from
06-Apr-2022 Verified Review, stayed from Sat Apr 02 to Mon Apr 04 2022 at a $85.99 average nightly rate.
"Very rude, need better customer service."
Overall Score1.0/5
Very rude need better customer service.
Vicki B. (Individual traveler, booked 1 room), from
23-Feb-2022 Verified Review, stayed from Tue Feb 22 to Wed Feb 23 2022 at a $75.21 average nightly rate.
"Great Stay"
Overall Score5.0/5
Very friendly staff.
Allred K. (Individual traveler, booked 1 room), from
16-Oct-2021 Verified Review, stayed from Tue Oct 12 to Wed Oct 13 2021 at a $89.00 average nightly rate.
"Five"
Overall Score3.0/5
Wallpaper peelimg and mold around the bathtub.
Lynn W. (Individual traveler, booked 1 room), from
23-Sep-2021 Verified Review, stayed from Mon Sep 20 to Tue Sep 21 2021 at a $102.99 average nightly rate.
"Very friendly and professional."
Overall Score5.0/5
It was a wonderful experience.
David C. (Individual traveler, booked 1 room), from
14-Jan-2021 Verified Review, stayed from Mon Jan 11 to Tue Jan 12 2021 at a $68.08 average nightly rate.
"Bad Hotel"
Overall Score1.0/5
Stained sheets ,pool closed in dead summer..i stayed at a lot of hotels over my life time and this absolutely the worst hotel ..on top of everything thing else the hotel receptionist wouldn’t refund my money. I will never stay at a Ramada again.
Daryl C. (Individual traveler, booked 1 room), from
02-Jul-2019 Verified Review, stayed from Fri Jun 28 to Sat Jun 29 2019 at a $76.49 average nightly rate.
"Great Location "
Overall Score4.0/5
Clean rooms with a wonderful breakfast and great location. Staff was helpful and friendly. Enjoyed the architecture in town. Location is close to bike trail and train station. Train tracks run behind the hotel but noise blended into background sounds after a few hours. I would recommend this hotel.
Peggy S B. (Individual traveler, booked 1 room), from
29-Jul-2014 Verified Review
Summary of Verified Reviews
67
Poor
Summary of 717 reviews
The TrustYou Meta-Review summarizes guest feedback from reviews across the web. State-of-the-art algorithms analyze review data and benchmark hotels against each other so that you can find the perfect hotel.
Pool should be renewed. Vibe is not too good. Great location.
Location
85/100
142 reviews
Great location, close to the train station.Easy car access but inadequate parking.Near the city centre and great nearby nightlife.
Service
64/100
137 reviews
Service is friendly and professional but overall average.Reception and management are fine, but housekeeping is below average.
Room
49/100
231 reviews
Poorly maintained, outdated rooms with unclean bathrooms and inadequate A/C.Untidy rooms with bad beds, TV's, furniture.Okay-sized rooms with good views. Shower can be a problem.
Cleanliness
42/100
139 reviews
Bathrooms and rooms are untidy.Hotel facilities could use a good clean.
Food
41/100
22 reviews
Poorly rated food, particularly desserts.
Comfort
40/100
107 reviews
Poor beds, with complaints about A/C and noise. Average sized rooms.
Vibe
31/100
47 reviews
Vibe is not too good. Hotel could use some updating.Entrance area is not particularly attractive. Good for business people.Good highway hotel.
Breakfast
26/100
59 reviews
Breakfast affordable but not highly reviewed.
Amenities
23/100
70 reviews
Older facilities and unpleasant entrance area.Elevator in need of updating.
Pool
20/100
13 reviews
Pool should be renewed.
Rated 63/100 based on reviews from families.
Location is great.
Location
87/100
25 reviews
Great location, close to the train station.
Service
64/100
20 reviews
Friendly service and acceptable reception.
Room
42/100
44 reviews
Poorly maintained and cleaned rooms.Poorly cleaned bathrooms with complaints about the beds and furniture.
Cleanliness
39/100
26 reviews
Bathrooms and rooms are untidy.Hotel facilities could use a good clean.
Comfort
38/100
19 reviews
Not very comfortable, with poor beds.
Vibe
26/100
11 reviews
Vibe is not too good. Hotel could use some updating.
Breakfast
24/100
16 reviews
Breakfast can be improved.
Amenities
22/100
9 reviews
Hotel buildings could use some improvement.
Rated 62/100 based on reviews from couples.
Location is great. Good value.
Location
87/100
28 reviews
Great location, close to the train station. Parking is rare.
Value
82/100
7 reviews
Best value for money.
Service
67/100
24 reviews
Friendly service and acceptable reception.
Room
47/100
34 reviews
Poor maintenance and cleaning in the rooms and bathrooms, with low rated beds.Shower can be a problem.
Cleanliness
44/100
12 reviews
Bathrooms and rooms are untidy.
Comfort
42/100
18 reviews
Not very comfortable, with poor beds.
Food
41/100
5 reviews
Food could be better.
Amenities
26/100
14 reviews
Hotel buildings could use some improvement.
Breakfast
25/100
15 reviews
Breakfast can be improved.
Rated 61/100 based on reviews from solo travelers.
Friendly service.
Location
87/100
6 reviews
Great location.
Value
82/100
6 reviews
Best value for money.
Service
66/100
12 reviews
Service is average, but very friendly.
Room
46/100
21 reviews
Rooms are poorly maintained and cleaned, with poorly rated beds.
Comfort
40/100
10 reviews
Not very comfortable, with poor beds.
Cleanliness
38/100
12 reviews
Rooms could be cleaner.
Amenities
23/100
5 reviews
Amenities are not the best.
Breakfast
22/100
6 reviews
Breakfast can be improved.
Rated 60/100 based on reviews from all travelers.
Pool should be renewed. Vibe is not too good. Great location.
Location
85/100
142 reviews
Great location, close to the train station.Easy car access but inadequate parking.Near the city centre and great nearby nightlife.
Service
64/100
135 reviews
Service is friendly and professional but overall average.Reception and management are fine, but housekeeping is below average.
Room
49/100
230 reviews
Poorly maintained, outdated rooms with unclean bathrooms and inadequate A/C.Untidy rooms with bad beds, TV's, furniture.Okay-sized rooms with good views. Shower can be a problem.
Cleanliness
42/100
139 reviews
Bathrooms and rooms are untidy.Hotel facilities could use a good clean.
Food
41/100
22 reviews
Poorly rated food, particularly desserts.
Comfort
40/100
107 reviews
Poor beds, with complaints about A/C and noise. Average sized rooms.
Vibe
31/100
46 reviews
Vibe is not too good. Hotel could use some updating.Entrance area is not particularly attractive.
Breakfast
26/100
59 reviews
Breakfast affordable but not highly reviewed.
Amenities
23/100
70 reviews
Older facilities and unpleasant entrance area.Elevator in need of updating.
Pool
20/100
13 reviews
Pool should be renewed.
Rated 61/100 based on reviews from families.
Location is great. Good value.
Location
87/100
25 reviews
Great location, close to the train station.
Value
83/100
9 reviews
Best value for money.
Service
64/100
19 reviews
Friendly service and acceptable reception.
Room
42/100
43 reviews
Poorly maintained and cleaned rooms.Poorly cleaned bathrooms with complaints about the beds and furniture.
Cleanliness
39/100
26 reviews
Bathrooms and rooms are untidy.Hotel facilities could use a good clean.
Comfort
38/100
19 reviews
Not very comfortable, with poor beds.
Vibe
26/100
10 reviews
Vibe is not too good. Hotel could use some updating.
Breakfast
24/100
16 reviews
Breakfast can be improved.
Amenities
22/100
9 reviews
Hotel buildings could use some improvement.
Rated 58/100 based on reviews from couples.
Location is great. Good value.
Location
87/100
28 reviews
Great location, close to the train station. Parking is rare.
Value
82/100
7 reviews
Best value for money.
Service
66/100
23 reviews
Friendly service and acceptable reception.
Room
47/100
34 reviews
Poor maintenance and cleaning in the rooms and bathrooms, with low rated beds.Shower can be a problem.
Cleanliness
44/100
12 reviews
Bathrooms and rooms are untidy.
Comfort
42/100
18 reviews
Not very comfortable, with poor beds.
Food
41/100
5 reviews
Food could be better.
Amenities
26/100
14 reviews
Hotel buildings could use some improvement.
Breakfast
25/100
15 reviews
Breakfast can be improved.
Rated 60/100 based on reviews from solo travelers.
Friendly service.
Location
87/100
6 reviews
Great location.
Value
82/100
6 reviews
Best value for money.
Service
66/100
12 reviews
Service is average, but very friendly.
Room
46/100
21 reviews
Rooms are poorly maintained and cleaned, with poorly rated beds.
Comfort
40/100
10 reviews
Not very comfortable, with poor beds.
Cleanliness
38/100
12 reviews
Rooms could be cleaner.
Amenities
23/100
5 reviews
Amenities are not the best.
Breakfast
22/100
6 reviews
Breakfast can be improved.
Customer Reviews of Ramada by Wyndham Cumberland Downtown
3.6 of 5Overall
3.3 of 5Amenities
4.2 of 5Location
3.8 of 5Cleanliness
3.8 of 5Comfort
3.5 of 5Condition
3.8 of 5Neighborhood
4.0 of 5Service
3.9 of 5Value
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
With a stay at Ramada by Wyndham Cumberland Downtown, you'll be centrally located in Cumberland, within a 15-minute drive of Rocky Gap Casino and Golf Course and Downtown Cumberland Historic District. This hotel is 9.5 mi (15.3 km) from Rocky Gap State Park and 12 mi (19.4 km) from Frostburg State University.
A complimentary continental breakfast is served daily from 6:30 AM to 9:30 AM.
Make yourself at home in one of the 130 air-conditioned rooms featuring refrigerators and microwaves. 37-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless Internet access keeps you connected. Bathrooms have shower/tub combinations and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Distances are displayed to the nearest 0.1 mile and kilometer.
Downtown Cumberland Historic District - 0.1 km / 0.1 mi Allegany Museum - 0.4 km / 0.2 mi C&O Canal National Historic Park Visitor's Center - 0.4 km / 0.2 mi Windsor Hall - 0.4 km / 0.3 mi Canal Place - 0.4 km / 0.3 mi Western Maryland Railroad Station - 0.4 km / 0.3 mi Emmanuel Episcopal Church - 0.7 km / 0.4 mi George Washington's Headquarters - 0.7 km / 0.4 mi Allegany County Courthouse - 0.8 km / 0.5 mi Gilchrist Gallery - 0.8 km / 0.5 mi Gordon Roberts House - 1 km / 0.6 mi F. Brooke Whiting House and Museum - 1.8 km / 1.1 mi UPMC Western Maryland - 3.4 km / 2.1 mi Allegeny College of Maryland - 3.4 km / 2.1 mi Wills Mountain State Park - 3.5 km / 2.2 mi
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Free self parking is available onsite.
Enjoy the recreation opportunities such as a fitness center or make use of other amenities including complimentary wireless Internet access.
Amenities / Features
Check In: 3:00 PM
Check Out: 11:00 AM
Minimum age of oldest guest: 21
Wheelchair accessible (may have limitations)
Free RV, bus, truck parking
Food and water bowls
Wheelchair-accessible registration desk
Free WiFi
Braille or raised signage
Assistive listening devices available
In-room accessibility
Wheelchair accessible parking
Stair-free path to entrance
Roll-in shower
Accessible bathroom
Free continental breakfast
Number of buildings/towers - 1
Year Built - 1972
Total number of rooms - 130
Number of floors - 6
Professional property host/manager
Masks are compulsory at the property for guests without full COVID-19 vaccination
Free breakfast
Express check-out
24-hour front desk
Daily
Safe-deposit box at front desk
Smoke-free property
Laundry facilities
Elevator
Free self parking
Fitness facilities
ATM/banking
24-hour business center
Airport & Shuttle Information
Non-commercial flights out of Cumberland Airport, which is just less than 10 miles away from the hotel. Nearest major airport is Dulles International Airport, Baltimore Washington International or Reagan National-all are reachable in less than 3 hours (depending on traffic, date, etc).
Local Shuttle Info: Rocky Gap Casino & Resort Shuttle Service- Every hour, on the hour- starting on Fridays at 4:00 PM and Saturdays at noon.
Breakfast Information
Free Hot Breakfast available seven days a week.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Pet maximum weight in lb is 50
Pet maximum weight in kg is 23
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets allowed
Pet-Friendly, one fee, per stay, of $25.00.
Misc Fees / Policies
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Pet fee: USD 25 per pet, per night
Service animals are exempt from fees
Rollaway bed fee: USD 10 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property:
Deposit: USD 250 per accommodation, per day
We have included all charges provided to us by the property.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.
Personal protective equipment, including masks, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas for unvaccinated guests.
Contactless check-out is available.
Enhanced food service safety measures are in place.
Individually-wrapped food options are available for breakfast.
Each guestroom is kept vacant for a minimum of 24 hours between bookings.
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).
This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).
Cleaning Policies
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Gap period enforced between guest stays - 24 hours
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Guest accommodation is sealed after cleaning
Cashless transactions are available
Food service has been amended for enhanced safety
Property follows sanitization practices of Ecolab (3rd party expert - Global)
Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
Property confirms they are implementing enhanced cleaning measures
About Ramada
Free high-speed wireless internet access in the U.S. and Canada
San Francisco Soap company bath amenities
Conference meeting spaces available based on location
Ramada Limited Hotels offer free breakfast and swimming pools
Ramada Hotels offer on-site restaurants or a-la-carte food services
Ramada Plaza Hotels are located near major city centers and airports. They also offer a vaariety of on-site restaurants and lounges, conference space and banquet facilities
The Ramada highlights above are subject to change without notice.
